• Customer Service: Greeting guests warmly, taking food/drink orders, explaining menu specials, and handling complaints professionally.
• Service & Pacing: Delivering food and beverages promptly, ensuring correct orders, and managing table turnover.
• Station Maintenance: Setting up tables, cleaning tables, and keeping the breakfast buffet area clean, sanitized, and fully stocked.
• Safety & Compliance: Adhering to food sanitation standards and following health and safety protocols.
• POS Management: Using point-of-sale systems to enter orders accurately and process payments.

• Experience: 1–2 years of food service or hospitality experience preferred.
• Skills: Strong communication (verbal/written), attention to detail, multitasking, and ability to work in high-pressure environments.
• Physical Requirements: Ability to lift, push, and pull up to 50 pounds, along with standing for long periods.
• Certifications: Often requires food safety handling certificates (e.g., ServeSafe) or local compliance certifications. 

• Promptness: Exceptional time management to handle early morning breakfast rushes.
• Product Knowledge: In-depth knowledge of menu items, ingredients, and dietary restrictions.
• Teamwork: Ability to work with kitchen staff and other servers to ensure smooth service. 

We are seeking a skilled and efficient Banquet Cook to join our culinary team. In this role, you will prepare food for diverse, large-scale events, ensuring consistent quality, taste, and presentation in accordance with company standards. You will thrive in a fast-paced environment, working closely with the chef team to deliver memorable dining experiences for our guests. They are responsible for station setup, bulk food production, buffet maintenance, and efficient, timely service. Ideal candidates have culinary experience, work well under pressure, and are flexible with hours.

• Food Preparation: Prepare ingredients (chopping, portioning, marinating) and cook menu items for banquets, weddings, and special events following standardized recipes.
• Event Service: Set up, maintain, and tear down buffet stations; assist with plating for plated events, ensuring proper temperature and presentation.
• Quality Control: Ensure all dishes are prepared, garnished, and served to quality standards.
• Safety & Sanitation: Maintain a clean, organized, and sanitary workstation, adhering to all food safety, health regulations, and Hazard Analysis Critical Control Point (HACCP) guidelines.
• Stock Management: Monitor inventory, restock stations, and properly label, date, and store leftovers to minimize waste.
• Collaboration: Communicate effectively with front-of-house staff and culinary team to ensure seamless event execution.

• Previous experience as a Line Cook, Banquet Cook, or in a similar high-volume culinary role.
• Knowledge of various cooking methods, ingredients, and kitchen equipment.
• Ability to work in a fast-paced, high-pressure environment.
• Excellent teamwork, communication, and time-management skills.
• Flexibility to work early mornings, late nights, weekends, and holidays.
• Food safety certification (e.g., SERV Safe) is preferred.

• Ability to stand and walk for 8+ hours.
• Ability to lift and carry up to 50 lbs., and push/pull carts.
• Ability to work in high-temperature environments.

MUST have valid drivers license
MUST be able to work weekends and holidays 
MUST have at least 3 years banquet experience

Our company is growing rapidly and is looking for a PM cook. To join our growing team, please review the list of responsibilities and qualifications.

• Adhere to all local health guidelines in regard to food prep, sanitation and delivery
• Respond to any reasonable request made by the Executive Chef or General Manager
• Master all the stations in the kitchen including AM and PM
• Supervises all culinary stations
• Food items are produced by the ability to bake, roast, broil, steam, fry, grill, chop, measure, and mix ingredients, by hand or using power operated equipment
• Record/verify temperature control checks (HACCP)
• Check quality of work of the hourly employees
• Participates in Moments of Service Audit Program
• Reasonable requests of management as directed
• Strong working knowledge of accepted standards of sanitation
• Operating multiple stations within the kitchen (Sauté, Grill, Garde Manger, others as assigned)
• Maintaining cleanliness of all hot and cold preparation stations, and all surrounding culinary areas
• Organizing and preparing both current and future requisitions
• Effectively communicating relevant menu and dietary changes between all shifts
• Opening Shift - Turn on specified equipment (i.e., ovens, deep fryers), fill steam table and unlock secured areas (i.e., reach-ins, walk-ins)
• Focus on work the grill and sauté stations
• Report any maintenance or repairs needed to the Executive Chef
• Follow departmental policies restaurant rules and regulations set forth in the Employee Handbook and by management
• Prepare all pastry items for the restaurant according to specifications

• interior of hotel, in restaurant and kitchen areas, with exposure to humidity, steam and extreme temperatures
• Required Food handlers prior to first day
• Some restaurant/hotel experience
• Minimum of 1 yr experience in fast paced, culinary environment
• Available to work PM shifts including weekends and holidays
• Serve safe Food Handler certification must be completed before starting work
• must be able to work weekends and holidays 
• MUST be able to life at least 50lbs
• MUST have a legal driver's license

Introduction:

We are seeking a skilled and experienced AM Breakfast Cook to join our team and prepare high-quality dishes for our guests. The Cook will be responsible for preparing ingredients, cooking and presenting dishes, and maintaining a clean and organized work area. The successful candidate will have strong attention to detail and be able to work efficiently in a fast-paced environment. Break Cook shift is Monday-Friday 5:30AM-10:30AM. 

Responsibilities:

• Prepare ingredients for cooking, including washing and chopping vegetables and meat

• Cook and present dishes according to menu specifications, including following recipes and presentation standards

• Maintain a clean and organized work area, including washing dishes and utensils and maintaining inventory levels

• Communicate effectively with other team members, including the kitchen staff and management

• Follow all safety and sanitation policies and procedures

• Other duties as assigned

Qualifications:

• Minimum of 2 years of experience as a cook or in a similar role

• Strong attention to detail

• Ability to multitask and handle a high-volume workload

• Ability to work efficiently in a fast-paced environment

• Basic math skills

Perks:

• Competitive salary

• Paid time off

• Medical, dental, and vision insurance

• 401(k) retirement plan (US only), Employer RRSP match (Canada only)

• Professional development opportunities

• Positive and supportive work environment

  
  

  Valid Driver's License is required

• Preventative Maintenance: Perform regular inspections and maintenance on HVAC, boilers, refrigeration, electrical systems, and plumbing to avoid breakdowns.
• Guest Service: Respond promptly to maintenance requests (e.g., lighting, TV, AC issues) in guest rooms and public areas, ensuring professional interaction with guests.
• Safety and Compliance: Maintain safety systems, including fire alarms, sprinklers, and emergency lighting, ensuring compliance with local, state, and OSHA codes.
• Facility Upkeep: Repair and maintain hotel interiors (painting, drywall, carpentry) and exteriors, including pool/spa, gym equipment, and landscaping.
• Operations & Logistics: Monitor energy consumption, manage inventory of parts and supplies, and maintain accurate repair records.
• Project Management: Assist with or oversee renovations, upgrades, and contractor work. 
  Hcareers +7

• Experience: Proven experience in building maintenance or repairs, preferably in a hotel or commercial setting.
• Technical Skills: Proficient in plumbing, electrical systems, HVAC, and general carpentry.
• Physical Requirements: Ability to lift up to 50 lbs, stand for long periods, and work in a fast-paced environment.
• Communication: Strong English skills to read technical manuals, understand safety protocols, and interact with guests.
• Flexibility: Willingness to work flexible hours, including weekends, nights, and holidays

Summary

Ensures guest satisfaction by providing courteous and efficient service; Responsible for the accurate registration, posting of charges, and check-out of guests; Adheres to specific Brand Standards as required.

     Greets guests with genuine and warm spirit of hospitality

     Registers (Check-in) guests in an efficient manner, following Baywood & Brand standards, securing proper method of payment

     Posts transactions to guest and master accounts

     Reviews guest account balance, ensuring that payment is secured

     Reconciles discrepancies between Property Management System (PMS), Housekeeping reports and registration cards

     Reviews arrivals and blocks special requests

     Processes required reports, including down time, high balance, etc.

     Monitors and restocks sundry shop, ensuring consumed items are paid for; Follows established procedure for removal of expired items.

     Handles guest requests and concerns in a courteous and efficient manner

     Coordinates the delivery of guest services by other hotel departments and outside businesses

     Processes all incoming and outgoing reservation and cancellation requests in a timely and efficient manner

     Prepares guest amenities, and ensures delivery in a timely manner

     Handles in-house guest reservation requests such as extension, late check-out, and rebooking

     Handles check-out procedures swiftly and accurately and assists guests on departure.

     Maximize room revenue and occupancy levels through suggestive selling for upsell potential and walk in guests

     Stores guest luggage

     Presents to guests accurate information regarding marketing programs applicable to the hotel, local area, and all hotel functions and outlets

     Handles departmental cash drawer, accounting of monies, credit card receipts, guest accounts, and other forms of credit  and cash handling guidelines

     Maintains information and communication sources such as, log book, franchise directories, checklists, and electronic communication

     Operates Private Branch Exchange (PBX switchboard) equipment to handle incoming calls, outgoing calls, wake up calls, do-not-disturbs and the paging of guests, all while maintaining guest and staff privacy and security

     Operates the franchise terminal and performs designated maintenance tasks 

     Maintains procedures for credit control and handling of financial transactions

     Maintains guest safety & privacy by adhering to established procedures

     Issues safety deposit boxes for guest use, following security protocol

     Monitors key box, issuing keys to the appropriate staff members. Logs all transactions

     Completes brand specific log and follows brand and Baywood protocol for guest complaints, including escalation to management if needed, and completed follow up

     Adheres to departmental communication through the effective use of staff meetings, log books, and bulletin boards

     Coordinates emergency procedures  including evacuations, immediately notifying management of such occurrences

     Assists with the relocation of guests, when necessary

     Assists other departments during slow periods

     Additional duties may be added at any time at the discretion of management

Consistently models the behavior of a ‘Baywood Ambassador’ who:

     Maintains a professional image, including appearance, verbiage, and body language, at all times

     Warmly greets both guests and coworkers (using the 10/5, first and last rule) every time they come in contact

     Actively listens to guests, responding appropriately to their questions and/or concerns. Seeks guidance and/or assistance from others to ensure satisfaction

     Fosters teamwork by offering assistance to others, as needed

     Continuously monitors the surroundings at work, in order to identify any cleanliness, safety, security, or building upkeep issues. Reports discrepancies to the proper department

     Contributes to a safe work environment by following proper safety guidelines in matters of attire, utilizing protective gear, and following safety procedures

     Recommends other Baywood properties to our guests, when appropriate

     Consistently demonstrates our It’s My Pleasure service philosophy by identifying and seizing each golden opportunity to exceed guest expectations

Education:

        High School diploma

Certifications / Licenses:

        TIPS, or similar approved, alcohol server training certification (as required)

Experience:

        Previous hotel Front Desk experience preferred; however, ability gained through 2+ years related employment (customer service) or on-the-job training may substitute for actual Front Desk experience.

Additional Skills:

        Ability to multi-task

        Ability to communicate effectively, both written and oral

        Bilingual (Spanish & English) preferred, depending on geographic market

        Ability to work the shifts required for the position

     Ability to learn and adhere to Brand & Baywood Hotels’ standards

     Ability to take information from various sources and determine a responsible course of action

     Ability to understand interdepartmental relationships

     Ability to operate office equipment and industry specific software (PMS) 

     Ability to remain calm during stressful situations

     Walking and Standing: 100% (Must be able to stand for the entire shift, usually 8 hours)

     Sitting: Rarely

     Bending, Stooping, Reaching: Occasionally

     Lifting, Push/Pull: 40 lbs infrequently

     Driving: Rarely

     Traveling: None

Environmental Conditions:

     Inside: Protection from weather conditions but not temperature changes

     Outside: Rarely

Summary

Ensures guest satisfaction by providing courteous and efficient service; Responsible for the accurate registration, posting of charges, and check-out of guests; Adheres to specific Brand Standards as required.

     Greets guests with genuine and warm spirit of hospitality

     Registers (Check-in) guests in an efficient manner, following Baywood & Brand standards, securing proper method of payment

     Posts transactions to guest and master accounts

     Reviews guest account balance, ensuring that payment is secured

     Reconciles discrepancies between Property Management System (PMS), Housekeeping reports and registration cards

     Reviews arrivals and blocks special requests

     Processes required reports, including down time, high balance, etc.

     Monitors and restocks sundry shop, ensuring consumed items are paid for; Follows established procedure for removal of expired items.

     Handles guest requests and concerns in a courteous and efficient manner

     Coordinates the delivery of guest services by other hotel departments and outside businesses

     Processes all incoming and outgoing reservation and cancellation requests in a timely and efficient manner

     Prepares guest amenities, and ensures delivery in a timely manner

     Handles in-house guest reservation requests such as extension, late check-out, and rebooking

     Handles check-out procedures swiftly and accurately and assists guests on departure.

     Maximize room revenue and occupancy levels through suggestive selling for upsell potential and walk in guests

     Stores guest luggage

     Presents to guests accurate information regarding marketing programs applicable to the hotel, local area, and all hotel functions and outlets

     Handles departmental cash drawer, accounting of monies, credit card receipts, guest accounts, and other forms of credit  and cash handling guidelines

     Maintains information and communication sources such as, log book, franchise directories, checklists, and electronic communication

     Operates Private Branch Exchange (PBX switchboard) equipment to handle incoming calls, outgoing calls, wake up calls, do-not-disturbs and the paging of guests, all while maintaining guest and staff privacy and security

     Operates the franchise terminal and performs designated maintenance tasks 

     Maintains procedures for credit control and handling of financial transactions

     Maintains guest safety & privacy by adhering to established procedures

     Issues safety deposit boxes for guest use, following security protocol

     Monitors key box, issuing keys to the appropriate staff members. Logs all transactions

     Completes brand specific log and follows brand and Baywood protocol for guest complaints, including escalation to management if needed, and completed follow up

     Adheres to departmental communication through the effective use of staff meetings, log books, and bulletin boards

     Coordinates emergency procedures  including evacuations, immediately notifying management of such occurrences

     Assists with the relocation of guests, when necessary

     Assists other departments during slow periods

     Additional duties may be added at any time at the discretion of management

Consistently models the behavior of a ‘Baywood Ambassador’ who:

     Maintains a professional image, including appearance, verbiage, and body language, at all times

     Warmly greets both guests and coworkers (using the 10/5, first and last rule) every time they come in contact

     Actively listens to guests, responding appropriately to their questions and/or concerns. Seeks guidance and/or assistance from others to ensure satisfaction

     Fosters teamwork by offering assistance to others, as needed

     Continuously monitors the surroundings at work, in order to identify any cleanliness, safety, security, or building upkeep issues. Reports discrepancies to the proper department

     Contributes to a safe work environment by following proper safety guidelines in matters of attire, utilizing protective gear, and following safety procedures

     Recommends other Baywood properties to our guests, when appropriate

     Consistently demonstrates our It’s My Pleasure service philosophy by identifying and seizing each golden opportunity to exceed guest expectations

Education:

        High School diploma

Certifications / Licenses:

        TIPS, or similar approved, alcohol server training certification (as required)

Experience:

        Previous hotel Front Desk experience preferred; however, ability gained through 2+ years related employment (customer service) or on-the-job training may substitute for actual Front Desk experience.

Additional Skills:

        Ability to multi-task

        Ability to communicate effectively, both written and oral

        Bilingual (Spanish & English) preferred, depending on geographic market

        Ability to work the shifts required for the position

     Ability to learn and adhere to Brand & Baywood Hotels’ standards

     Ability to take information from various sources and determine a responsible course of action

     Ability to understand interdepartmental relationships

     Ability to operate office equipment and industry specific software (PMS) 

     Ability to remain calm during stressful situations

     Walking and Standing: 100% (Must be able to stand for the entire shift, usually 8 hours)

     Sitting: Rarely

     Bending, Stooping, Reaching: Occasionally

     Lifting, Push/Pull: 40 lbs infrequently

     Driving: Rarely

     Traveling: None

Environmental Conditions:

     Inside: Protection from weather conditions but not temperature changes

     Outside: Rarely